Browse Categories
We ship via USPS Priority Mail with tracking and no signature required at a flat rate. We understand you want your order as fast as possible.  That's why we strive for fast and accurate shipping.  Our goal is to process all in-stock orders that are received by 1:00 pm EST and ship the same day or next day from Pennsylvania. However, please allow up to 3 business days for processing and shipment.  We ship orders via USPS priority mail with tracking and you will receive an email with the tracking number.  Please note USPS tracking numbers are typically not available in the USPS automated tracking system for tracking until after 24 hours has passed from shipment processing, but you can track and receive shipping updates by using  To determine your estimated delivery date, please refer to the published information provided by  We cannot be held responsible for USPS errors or other service delays that are outside of our control.  If you have questions regarding your placed order, please email for assistance.  A representative will respond as quickly as possible. 

Please make sure you are using your current address information for shipping and billing.  We will not be liable for incorrect address information or declined sales due to mismatch billing address information.  Please note we cannot change your personal information over the phone.  We encourage you to register to ensure you have the ability to change your personal information by logging into your account for future orders.  If you have quesitons or concerns regarding your placed order, please email A representative will respond as quickly as possible.

For an urgent shipping matter, please call (610) 622-1149 to speak to a cigar lounge representative for guidance.  Otherwise, please email for the best service because only they can access your order details.

PLEASE NOTE: We do not ship to Utah and South Dakota.  Any order received with a delivery address in those states will be canceled.  We will not be held liable for cancellation of order.